PilotSuite
Software Comparison
Service Fusion vs ServiceM8
Side-by-side comparison to help you pick the right tool for your business.
Quick Verdict
Service Fusion
Flat-rate pricing with no per-user fees
Best value for mid-size teams — flat-rate pricing means no per-user surprises as you grow.
ServiceM8
Pay-per-job pricing — only pay for what you use
Best for solo operators and micro-teams who want pay-per-job pricing instead of per-user fees.
Pricing
Service Fusion
$166/mo – $339/mo
| Plan | Price | Notes |
|---|---|---|
| Starter | $166/mo | Unlimited users |
| Plus | $251/mo | Unlimited users |
| Pro | $339/mo | Unlimited users |
ServiceM8
$0/mo – $120/mo
| Plan | Price | Notes |
|---|---|---|
| Free | $0/mo | Up to 5 jobs |
| Starter | $29/mo | 15 jobs |
| Growing | $79/mo | 150 jobs |
| Premium | $120/mo | 500 jobs |
Feature Comparison
| Feature | Service Fusion | ServiceM8 |
|---|---|---|
| Scheduling & Calendar | ✓ | ✓ |
| Dispatching | ✓ | ✓ |
| Invoicing | ✓ | ✓ |
| Estimates & Quotes | ✓ | ✓ |
| Online Payments | ✓ | ✓ |
| GPS Tracking | ✓ | ✕ |
| CRM / Customer Management | ✓ | ✓ |
| Marketing Tools | ✕ | ✕ |
| Reporting & Analytics | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| QuickBooks Integration | ✓ | ✓ |
| Customer Portal | ✓ | ✕ |
| Inventory Management | ✓ | ✕ |
| Fleet Tracking | ✓ | ✕ |
| Proposal Builder | ✕ | ✕ |
Strengths & Weaknesses
Service Fusion
Strengths
- +allinone
- +Scheduling & Calendar
- +communication
Weaknesses
- -UI feels dated
- -Mobile app lags desktop
- -Fewer integrations than competitors
ServiceM8
Strengths
- +ease
- +Scheduling & Calendar
Weaknesses
- -Limited advanced features
- -No built-in payments in all regions
- -Basic reporting
Best Fit by Industry
HVAC, Plumbing & ElectricalService Fusion— More features (13 vs 9)
Pest Control, Pool, Roofing & MoreService Fusion— More features (13 vs 9)
General Field ServiceService Fusion— More features (13 vs 9)
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