PilotSuite
Software Comparison
ServiceM8 vs ServiceTitan
Side-by-side comparison to help you pick the right tool for your business.
Quick Verdict
ServiceM8
Pay-per-job pricing — only pay for what you use
Best for solo operators and micro-teams who want pay-per-job pricing instead of per-user fees.
ServiceTitan
Enterprise-grade platform for large service businesses
The 800-pound gorilla. Best for established operations with 10+ techs who need every feature and can afford the price.
Pricing
ServiceM8
$0/mo – $120/mo
| Plan | Price | Notes |
|---|---|---|
| Free | $0/mo | Up to 5 jobs |
| Starter | $29/mo | 15 jobs |
| Growing | $79/mo | 150 jobs |
| Premium | $120/mo | 500 jobs |
ServiceTitan
~$245/tech/mo – ~$398/tech/mo
| Plan | Price | Notes |
|---|---|---|
| Starter | ~$245/tech/mo | Annual contract required |
| Essentials | ~$345/tech/mo | |
| The Works | ~$398/tech/mo | Full feature set |
Feature Comparison
| Feature | ServiceM8 | ServiceTitan |
|---|---|---|
| Scheduling & Calendar | ✓ | ✓ |
| Dispatching | ✓ | ✓ |
| Invoicing | ✓ | ✓ |
| Estimates & Quotes | ✓ | ✓ |
| Online Payments | ✓ | ✓ |
| GPS Tracking | ✕ | ✓ |
| CRM / Customer Management | ✓ | ✓ |
| Marketing Tools | ✕ | ✓ |
| Reporting & Analytics | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| QuickBooks Integration | ✓ | ✓ |
| Customer Portal | ✕ | ✓ |
| Inventory Management | ✕ | ✓ |
| Fleet Tracking | ✕ | ✓ |
| Proposal Builder | ✕ | ✓ |
Strengths & Weaknesses
ServiceM8
Strengths
- +ease
- +Scheduling & Calendar
Weaknesses
- -Limited advanced features
- -No built-in payments in all regions
- -Basic reporting
ServiceTitan
Strengths
- +allinone
- +Reporting & Analytics
- +Scheduling & Calendar
- +communication
Weaknesses
- -Very expensive
- -Steep learning curve
- -Overkill for small teams
- -Long contracts
Best Fit by Industry
HVAC, Plumbing & ElectricalServiceTitan— ServiceTitan specializes in this industry
Pest Control, Pool, Roofing & MoreServiceTitan— ServiceTitan specializes in this industry