PilotSuite
Software Comparison
FieldEdge vs Service Fusion
Side-by-side comparison to help you pick the right tool for your business.
Quick Verdict
FieldEdge
Deep QuickBooks integration for HVAC and plumbing
Best for HVAC/plumbing shops that live in QuickBooks and want the deepest 2-way sync available.
Service Fusion
Flat-rate pricing with no per-user fees
Best value for mid-size teams — flat-rate pricing means no per-user surprises as you grow.
Pricing
FieldEdge
~$125/tech/mo – ~$250/tech/mo
| Plan | Price | Notes |
|---|---|---|
| Select | ~$125/tech/mo | Core features |
| Premier | ~$200/tech/mo | Advanced reporting |
| Elite | ~$250/tech/mo | Full suite |
Service Fusion
$166/mo – $339/mo
| Plan | Price | Notes |
|---|---|---|
| Starter | $166/mo | Unlimited users |
| Plus | $251/mo | Unlimited users |
| Pro | $339/mo | Unlimited users |
Feature Comparison
| Feature | FieldEdge | Service Fusion |
|---|---|---|
| Scheduling & Calendar | ✓ | ✓ |
| Dispatching | ✓ | ✓ |
| Invoicing | ✓ | ✓ |
| Estimates & Quotes | ✓ | ✓ |
| Online Payments | ✓ | ✓ |
| GPS Tracking | ✓ | ✓ |
| CRM / Customer Management | ✓ | ✓ |
| Marketing Tools | ✕ | ✕ |
| Reporting & Analytics | ✓ | ✓ |
| Mobile App | ✓ | ✓ |
| QuickBooks Integration | ✓ | ✓ |
| Customer Portal | ✕ | ✓ |
| Inventory Management | ✓ | ✓ |
| Fleet Tracking | ✓ | ✓ |
| Proposal Builder | ✓ | ✕ |
Strengths & Weaknesses
FieldEdge
Strengths
- +Reporting & Analytics
- +allinone
- +Scheduling & Calendar
Weaknesses
- -Trades-only focus
- -Higher starting price
- -Dated mobile UX
Service Fusion
Strengths
- +allinone
- +Scheduling & Calendar
- +communication
Weaknesses
- -UI feels dated
- -Mobile app lags desktop
- -Fewer integrations than competitors
Best Fit by Industry
HVAC, Plumbing & ElectricalFieldEdge— FieldEdge specializes in this industry
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