Best Pest Control Software in 2026: Honest Reviews for Small Operators

We read through hundreds of G2, Capterra, and Reddit reviews — plus r/pestcontrol, r/smallbusiness, and a few Facebook operator groups — so you don't have to. No sponsored rankings. No vendor influence. Just what we'd actually want to know before writing a check.

All ratings, pricing, and review counts as of February 2026.

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Quick Picks

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Why This Article Exists

Most pest control software roundups are written by people who have never scheduled a termite inspection in their lives. They pull vendor feature lists, slap on some affiliate links, and call it a review. The tools they rank highest are often the ones paying 30% referral commissions.

We cover field service businesses at PilotSuite. We talk to operators regularly — guys running two trucks in Tulsa, husband-and-wife operations doing monthly recurring in Phoenix, growing companies trying to figure out when to hire their fifth tech. The software question comes up constantly, and the honest answer is usually "it depends on exactly what you're doing and how fast you want to grow."

What follows is our real take. We'll tell you who each tool is for, what the actual complaints are, and when to skip it entirely.

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Route Optimization: The Feature That Actually Matters

Before we get into individual tools, we need to talk about routing — because this is where pest control operators live and die differently from other field service businesses.

Pest control is high-volume, geographically dense, and repeat-visit dependent. A lawn care company might do 300 jobs per season. A pest control operation can easily do 300 jobs in a week. Route density isn't a nice-to-have. It's the margin.

A 3-tech operation running unoptimized routes can burn an extra 8–12 hours of windshield time per week across their team. At $35–45/hour fully loaded, that's $280–$540 a week in waste. Over a year, that's a truck payment.

Here's the honest breakdown of how these tools actually handle routing:

Tier 1 (Real optimization): PestRoutes, Briostack — these use actual route sequencing algorithms. You put in your jobs, they minimize drive time. Not perfect, but meaningfully better than manual.

Tier 2 (Map view + drag-and-drop): GorillaDesk, Jobber, Housecall Pro — you see jobs on a map, can reorder manually, and drag things around. Better than nothing. Requires a dispatcher with good spatial instincts.

Tier 3 (Basic / limited): ServiceM8, PestPac — routing exists in name, but experienced operators find it thin. ServiceM8 works for solo because the complexity is low. PestPac's routing is showing its age.

If you're running 4+ techs and doing any meaningful volume, Tier 1 routing is worth paying for. If you're solo or 2-tech with a simple geography, Tier 2 is probably fine.

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The Tools: Honest Reviews

1. PestRoutes (now FieldRoutes) — Industry Leader With a Price to Match

Pricing: Not publicly listed. Expect $200–$400+/month for 3–5 users after implementation fees. Onboarding can run $500–$1,500 separately. Annual contracts standard.

G2: 4.3/5 from ~250 reviews | Capterra: 4.4/5 from ~340 reviews

PestRoutes got acquired by EverCommerce and rebranded as FieldRoutes, but most operators still call it PestRoutes and the product itself hasn't fundamentally changed. It's the most purpose-built pest control platform in this roundup — chemical tracking, material usage logs, service agreements, renewal automation, and the best route optimization engine of the group.

For a company doing serious volume — 50+ jobs a week, multiple routes, subscription billing across hundreds of recurring accounts — it's genuinely hard to beat.

The problems are well-documented: customer support is slow and inconsistent (a recurring complaint across EverCommerce properties), the onboarding process is expensive and sales-heavy, and you will get locked into an annual contract before you've seen the full product. The interface, while functional, hasn't gotten a real redesign in years.

"The routing and recurring billing are legitimately great. But every time I've had a billing issue or an API question, I'm waiting 3–4 days for a callback. For what we're paying, that's not acceptable." — Owner, 6-tech operation, r/pestcontrol

Skip this if: You're under 4 techs, under ~$500K in annual revenue, or not ready to commit to a long-term contract. You'll pay enterprise prices without hitting the feature ceiling that justifies them.

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2. GorillaDesk — The Right Answer for Most Small Operators

Pricing: $49/month (1 user), $99/month (up to 2 users), $149/month (up to 5 users). No annual contract required. 14-day free trial, no credit card.

G2: 4.8/5 from ~180 reviews | Capterra: 4.9/5 from ~310 reviews

GorillaDesk might be the least-hyped, most-recommended tool in this category. The ratings are legitimately high (not inflated by a review campaign), the pricing is transparent and fair, and the core workflow — scheduling, invoicing, recurring service management, customer portal — is clean and fast to learn.

It was built specifically for pest control and lawn care, which means the defaults make sense out of the box. Service intervals, recurring billing, chemical logs, technician mobile app — all there. The map-view routing with drag-and-drop works well for operators who've built good mental maps of their territory.

The honest limitations: reporting is shallow compared to PestRoutes or PestPac. The route optimization doesn't auto-sequence — it's manual. And if you're running more than 5–6 techs and complex multi-route days, you'll start hitting walls.

"Switched from ServiceTitan (wrong tool for pest) and GorillaDesk paid for itself in month one. Setup took a weekend. Customers get automatic appointment reminders and I stopped forgetting to invoice people." — Owner, 2-tech operation, Capterra review

Skip this if: You're doing $1M+ in revenue and need serious analytics, or you're running 7+ techs across multiple service areas. GorillaDesk will feel small at that scale.

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3. Jobber — General Field Service That Actually Works for Pest

Pricing: Core $49/month (1 user), Connect $129/month (up to 5 users), Grow $249/month (unlimited users). Annual discount available. Free trial.

G2: 4.5/5 from ~470 reviews | Capterra: 4.5/5 from ~900 reviews

Jobber isn't built for pest control specifically, and that's worth acknowledging upfront. There's no native chemical tracking, no pest-specific service templates by default, and the recurring service logic is more general than what GorillaDesk or Briostack offer.

What Jobber does well: quoting, invoicing, client management, and a genuinely polished mobile app. If you're a crossover operator — pest control plus lawn care, or pest plus cleaning — running two separate systems is a real cost. Jobber handles both cleanly in a way that none of the pest-specific tools do.

The Connect tier at $129/month is the sweet spot. You get online booking, automated follow-up emails, and client-facing portal. The Grow tier's AI-driven marketing features are more useful than they sound if you're actively trying to grow residential accounts.

"We do pest and fertilization. I tried GorillaDesk for the pest side and a separate system for lawn. Six months later I put everything in Jobber. Not perfect for pest but one system beats two every time." — Owner, 4-tech operation, G2 review

Skip this if: Your entire business is pest control and you need chemical logs, material tracking, or regulatory compliance reports. You'll be building workarounds on day one.

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4. PestPac by WorkWave — Legacy Platform Holding On

Pricing: Not publicly listed. SMB entry typically $150–$250/month. Enterprise tiers go much higher. Annual contracts standard.

G2: 3.8/5 from ~140 reviews | Capterra: 3.9/5 from ~210 reviews

PestPac has been around since the 1980s and it shows. It's a mature platform with deep feature coverage — service history, multi-location support, material logs, route optimization, commercial account management — but it was built for an era when "user experience" wasn't a product requirement.

The learning curve is steep. Onboarding is long. The interface requires training, and not the quick kind. Tech employees who grew up with smartphones will resist it. Support quality is mixed. Several operators on Reddit describe PestPac as "the software you stay on because moving feels too hard," which is not the endorsement WorkWave is going for.

There are legitimate reasons it survives in large operations: it handles commercial accounts well, the reporting is deep, and if you've been on it for a decade, your team knows its quirks. But for a small operator evaluating cold? The ratings tell the real story.

"PestPac does everything but it fights you the whole way. I've been on it for 8 years and I still find menus I didn't know existed. Great for my bookkeeper. My techs hate it." — Owner, 7-tech operation, Capterra review

Skip this if: You're starting fresh, you're under 5 techs, or you value modern UX. The switching cost of migrating away later is real, but not as bad as starting here unnecessarily.

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5. Housecall Pro — Best If Marketing Is Your Growth Engine

Pricing: Basic $49/month (1 user), Essentials $129/month (1–5 users), MAX $199+/month (unlimited). Annual billing discounts. Free trial available.

G2: 4.3/5 from ~390 reviews | Capterra: 4.6/5 from ~2,700 reviews

<a href="https://housecallpro.partnerlinks.io/9mlha69fxwvt" rel="sponsored">Housecall Pro</a>'s bread and butter is customer communication and marketing automation — automated review requests, re-engagement campaigns, postcard campaigns, referral programs. If you're building a residential recurring pest business and you believe the path to growth runs through Google reviews and repeat bookings, Housecall Pro's toolkit is genuinely best-in-class.

The scheduling, dispatching, and payment processing are solid. The mobile app is well-built. The consumer-facing experience (booking confirmations, arrival windows, follow-up texts) is polished in a way that small operators often can't build themselves.

The weaknesses are consistent in reviews: pricing has crept up significantly over the last two years, customer support quality is inconsistent depending on your tier, and the platform is general field service — not pest-specific. Chemical tracking requires workarounds or integrations.

"Our Google review count went from 14 to 89 in six months after we turned on the automated review request flow. That alone paid for the software many times over." — Owner, 3-tech operation, Housecall Pro case study

Skip this if: Your growth strategy isn't heavily review-driven, you need pest-specific compliance features, or you're on a tight budget and the Essentials tier feels like a stretch.

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6. Briostack — The Modern Pest-Specific Challenger

Pricing: Not publicly listed. Operator reports suggest $99–$200/month for small teams. Demo required to get a quote.

G2: 4.5/5 from ~90 reviews | Capterra: 4.6/5 from ~140 reviews

Briostack is the most interesting tool on this list for operators who are tired of choosing between "purpose-built but dated" (PestPac, older PestRoutes) and "modern but generic" (Jobber, Housecall Pro). It was built specifically for pest control with a modern UI, and it shows.

Route optimization is real — not just a map view. The recurring service billing, chemical tracking, and agreement management are native. The interface looks like software built in 2024, not 2014. The mobile app gets consistently good marks from technicians, which matters more than most owners think — tech adoption determines whether your data is actually good.

The honest caveats: smaller support team than PestRoutes or Housecall Pro, some features are still maturing (custom reporting lags behind the competition), and the review count is lower simply because it's a younger product. Less community knowledge means fewer Reddit threads when something breaks.

"Left PestPac after six years. Briostack took two weeks to fully set up and my guys were actually using it by week three. First time that's happened with any software switch." — Owner, 5-tech operation, r/pestcontrol

Skip this if: You need deep custom reporting today, you're uncomfortable being on a platform with a shorter track record, or you're already well-configured on PestRoutes and it's working.

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7. ServiceM8 — Purpose-Built for Solo Operators

Pricing: Starter $29/month (up to 15 active jobs), Growing $109/month (unlimited jobs, up to 15 staff), Premium $349/month. Per-job model on lower tiers.

G2: 4.4/5 from ~60 reviews | Capterra: 4.6/5 from ~290 reviews

ServiceM8 is built for one- and two-person service businesses, and it doesn't pretend otherwise. The iOS app is excellent — genuinely one of the best mobile experiences in field service. Quoting, invoicing, job notes, client history, and payments all work cleanly from a phone. The web backend is simple enough to learn in a day.

The limitations are a feature, not a bug, for its target customer. You don't need enterprise routing when you're doing 5–8 jobs a day yourself. You need to quote fast, invoice faster, and spend zero time on admin. ServiceM8 delivers that.

Where it falls short: the Android app has historically lagged behind iOS (Australian-built, iOS-first company). It's not pest-specific — no chemical tracking, no material logs. And it doesn't scale gracefully; operators who've grown to 3+ techs consistently report that they outgrow it and have to migrate.

"I run solo, and ServiceM8 is the only software I've tried that I don't think about. It just works. When I hire my first tech, I'll probably have to switch, but right now it's perfect." — Solo operator, Capterra review

Skip this if: You have more than 2 techs, you're on Android, or you need any form of chemical tracking or regulatory compliance documentation.

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Comparison Table

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Recommendations by Size

Solo operator (1 tech): Start with ServiceM8 if you're iPhone-dependent and want zero learning curve. If you know you'll hire within 12 months, start with GorillaDesk — you won't have to migrate.

2–3 techs: GorillaDesk is the default recommendation. It's the right combination of pest-specific features, fair pricing, and no-contract flexibility. If marketing automation matters more to you than routing, swap in <a href="https://housecallpro.partnerlinks.io/9mlha69fxwvt" rel="sponsored">Housecall Pro</a>.

4–6 techs: This is where it gets interesting. If your routing complexity is high and you're doing serious recurring volume, Briostack earns its price. If you're crossover (pest + other services), Jobber at the Connect tier handles it better than splitting two systems. If you're already on GorillaDesk and it's working, there's no reason to migrate just yet — but you're approaching the ceiling.

7–10 techs: Briostack or PestRoutes. Briostack if you want modern tooling and your team will actually adopt it. PestRoutes if you need every compliance and reporting feature and can handle the onboarding cost and contract. Avoid PestPac unless you're already on it and migration is genuinely too expensive — the UX debt compounds.

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What We'd Choose Tomorrow

If we were opening a 3-tech pest control operation today — general pest, quarterly/monthly recurring, residential with some light commercial — we'd run Briostack.

Here's the reasoning: GorillaDesk is excellent and we'd be comfortable recommending it, but Briostack's routing engine matters when you're running 3 trucks across a metro area. The time savings compound quickly. The modern UI means tech adoption isn't a battle. And the pest-specific defaults — service agreements, chemical logs, renewal flows — mean you're not building workarounds in month two.

If the Briostack pricing quotes came back higher than expected, or if we wanted zero-risk month-to-month flexibility, we'd go GorillaDesk without hesitation.

We would not start on PestRoutes at 3 techs. We would not put 3 techs on PestPac for any reason. And we'd be wary of any software vendor who pushes an annual contract before you've run a single live route.

The best pest control software is the one your technicians actually use correctly. A tool your team resists means bad data, bad invoicing, and eventually a painful migration anyway. Factor in adoption probability when you're making this decision — not just feature lists.

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Related Reading

• Running a landscaping crew alongside pest control? Our best landscaping business software guide covers the overlap and where tools diverge.
• Considering Jobber or Housecall Pro? Our Jobber vs Housecall Pro comparison breaks down the two most popular general field service platforms.

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